Cancelling your Order

If you need to cancel your order, contact the pi-top support team on

Should you change your mind and wish to cancel your order, please let us know as soon as possible by contacting the support team at So we can swiftly deal with your request please share your order number and reason for return.


If your order is already in transit to you, we would need to arrange for the unit to be returned to pi-top. Once we have this back we will process your cancellation request.


If you have purchased a pi-top product from a reseller or store, you would need to submit your cancellation request to them directly.