Shipping Policy

We can't wait to get your order to you. We aim to deliver within 5 to 7 working days if not sooner!

You can track your order by logging into your pi-top account.

Shipping Policy from the UK Store

We offer FREE shipping to all European orders above 20 GBP.

Orders under 20 GBP will be charged an 8 GBP shipping fee.

We will cover VAT and import duty costs for your order if you are located inside the European Union.

For orders outside of Europe, such as Japan or Australia, you will be charged a shipping fee of 25 GBP. You may also have to pay import duties and local fees. Unfortunately, we do not ship to every country around the world.

Shipping Policy from the US Store

8-Oct-2021: We are experiencing severe delays with shipping orders from the US. Deliveries are estimated currently to take up to 10-12 working days. We apologize for the inconvenience.

We offer FREE shipping to all orders above 20 USD. Orders under 20 USD will be charged an additional 8 USD shipping fee.

For domestic orders to mainland USA, you can expect to wait approximately 3-5 working days. If you are ordering from an overseas US Territory, like Alaska or Hawaii then you will be charged a shipping fee of 25 USD. For deliveries to Canada, you will be responsible for paying any applicable import duty or local taxes. Unfortunately, we do not ship to Mexico or any other country other than the US and Canada.

Please note that we are unable to deliver to P.O. box addresses or deliver on Christmas Day or Easter Sunday.