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How can I debug system issues?
Help with getting and checking diagnostics logs to determine the source of potential system issues
Generating diagnostics logs
- Connect the pi-top to the internet, if possible
- Access a terminal on the pi-top (via SSH or the desktop application Terminal)
- In the terminal run this command: curl -s https://static.pi-top.com/scripts/pi-top-diagnostics.sh | bash
- When the command completes a URL will be shown with the uploaded diagnostics file. Please share this URL with pi-top support when requested.
These logs may contain personally identifiable information - do not give this out to anyone that you do not trust.