How can I debug system issues?

Help with getting and checking diagnostics logs to determine the source of potential system issues

Generating diagnostics logs

  1. Connect the pi-top to the internet, if possible
  2. Access a terminal on the pi-top (via SSH or the desktop application Terminal)
  3. In the terminal run this command:  curl -s https://static.pi-top.com/scripts/pi-top-diagnostics.sh | bash
  4. When the command completes a URL will be shown with the uploaded diagnostics file. Please share this URL with pi-top support when requested.

These logs may contain personally identifiable information - do not give this out to anyone that you do not trust.